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Google’s new AI system makes phone calls for you

09 May 2018

At its annual IO developers conference Google announced Duplex, a new AI system that conducts natural conversations over the phone to help you with daily tasks.

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Designed for simple tasks, such as making appointments, the system makes the conversation as natural as possible so it doesn’t feel like you’re talking to a machine. Google emphasises that Duplex cannot carry out general conversations and the only reason it can talk naturally is because it has been trained in this area extensively. 

Chief executive Sundar Pichai said that Google Duplex would launch as an "experiment" over the coming weeks.

Click here to listen to Duplex making phone calls.

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