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Smart solution for fast food chain drive-thru

01 February 2019

Learn how a wireless sensor and software analytics from Turck Banner helped create a drive-thru monitoring system to support a fast food restaurant chain.

Most fast food restaurants earn much of their revenue from drive-thru sales so they're always on the look-out for solutions to help them improve speed and customer experience.

By combining wireless detection sensors with an analytical software platform, restaurants can track the speed of service and compare drive-thru performance across multiple sites. Access to this level of data helps managers’ identify where improvements can be made and allows sites to compete with each other, motivating them to do better.

At a recent customer site, Banner Engineering’s wireless M-GAGE nodes were installed at each ordering station and drive-thru window to keep track of vehicles as they move through the lanes at quick serve restaurants. The gathered information was then sent to a DXM100 wireless controller, which aggregated the data and delivered it to a cloud-based platform for analysis. 

Using wireless products eliminated the need for costly cable runs. The low cost of the nodes, in addition to the overall savings from deployment, made it possible to install units at numerous locations without exorbitant costs. The M-GAGE nodes are compact, fully potted and sealed, easy-to-use devices – all of which simplified the installation process. This also minimised damage to the ground and reduced the risk of infrastructure problems after installation.


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