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Alpha Micro Provide Irish Broadband With Lantronix Remote Management

26 April 2007

Alpha Micro Components, a leading independent distributor of electronics components, has signed a contract worth £125,000 with Irish Broadband. The new project will allow the wireless broadband provider to monitor, manage and maintain its systems remotely using Lantronix SecureLinx. The system will minimise network downtime and reduce connection disruptions providing a more reliable connection for Irish Broadband’s customers. The project will lower the cost of maintaining the network as the new system will enable a central location to remotely analyse problems that may occur at any site installation and, in the majority of cases, solve them remotely. This will allow them to take the appropriate actions to rectify the fault from the central location or despatch the right service crew if the fault can not be fixed remotely. It will also reduce the time taken to solve disruptions, thanks to instant alerts when a fault appears. Offering a wireless broadband service in all major cities in Ireland, Irish Broadband will also benefit from an “out of band network management” solution even if the network is down. This will be made possible thanks to the Lantronix SLC v4 and SLM management box supplied by Alpha Micro Components, which uses an independent power supply and communication channel. A subsidiary of National Toll Roads (NTR), Irish Broadband has rolled out to Dublin, Limerick, Cork, Galway, Waterford and other locations, with over 150 sites serving more than 40,000 customers. The wireless provider will be able to manage its network from a single location within a fraction of the time, reducing maintenance cost, and man hours spent at remote sites. The wireless provider has plans to install kit to a further 300 sites by 2010. Alpha Micro was the only company able to offer the fixed IP solution for GPRS that Irish Broadband needed for a two way information flow. “It was their expertise in Ethernet and most importantly GPRS that was the deciding factor in choosing Alpha Micro.“ said Ruairi Jennings, Deputy CTO, from Irish Broadband. “Alpha Micro was also able to provide the complete solution we needed, including local support from their Tipperary division.” Maxine Hewitt, Sales Manager, Alpha Micro Components commented: “This is a significant new customer for Alpha Micro. The Irish Broadband contract is a good illustration of the outstanding benefits offered by remote management for service providers and the telecom infrastructure.”

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