COVID-19 – An agent for change?(01/09/2020)
Flame Hardeners Ltd., which provides heat treatment services to engineering companies, was not required to close during the COVID-19 lockdown and was positively encouraged by its trade association to stay open. The company did, however, follow government advice and encouraged working from home wherever possible. Managing Director, Roger Haw, explains how this was achieved, and reflects on how the changes made may affect the company’s operations going forward.