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Fluke announces major expansion of Premium Care support packages for industrial tools

28 November 2023

Customers can cut downtime while ensuring the accuracy, reliability and compliance of acoustic imagers, power quality analysers and more with Fluke Premium Care service plans.

Fluke has announced the expansion of its Premium Care support packages to include a wider range of industrial and electrical tools

Fluke Premium Care covers the routine calibration and performance checks of tools to ensure compliance with the latest standards, as well as the repair and replacement of damaged accessories. 

Top-priority technical support is also offered to enable customers to solve critical equipment challenges faster. 
Selected tools from Fluke’s range of acoustic imagers, power quality analysers and loggers, multifunction PV testers and performance analysers, ScopeMeters, motor drive analysers and process calibration tools can now be covered by Fluke Premium Care. 

Chris Ulfig, Technical Sales Manager of Fluke, has emphasised that Premium Care should not be seen as additional insurance or an extended warranty. 

“Fluke Premium Care is a means of ensuring any gaps in production and performance are kept to an absolute minimum by maintaining the continuity of our customers’ work,” he said. 

“Less downtime means greater productivity, increased efficiency, higher profits, and more satisfied end users. Additionally, equipment that is fully calibrated is not just reliable, it is safe – and the safety of personnel is non-negotiable. 

“Fluke Premium Care takes away the headache of accidental damage or worrying about compliance, calibration, and performance testing to make the most out of your tools. It’s a no-brainer.” 

Testing, calibration and compliance 
Representing a cost-effective way for customers to keep tools in peak condition, Fluke Premium Care provides coverage above and beyond a tool’s original product warranty, helping users to avoid unexpected downtime caused by damaged test equipment, accessories, or tools that need calibration or repair. 

Annual cost comparisons show that upgrading to a Fluke Premium Care plan can save thousands on equipment maintenance and repair. At the same time, the package supports customers who need their industrial tools to be calibrated or performance tested on an annual basis. 

Fluke Premium Care’s calibration and performance maintenance service ensures test tools always provide accurate results and comply with the latest standards. With the offer of expedited calibration, repair and freight, Fluke customers can also save time and get back to work faster while maximising efficiency, safety, and productivity in the workplace.

Accuracy and reliability cut operational costs and increase ROI
Fluke’s ii900 Industrial Acoustic Imager and ii910 Precision Acoustic Imager can now come bundled with a one or three-year Fluke Premium Care plan. 

Fluke’s acoustic cameras are the fastest way for maintenance teams to accurately locate air, gas, and vacuum leaks in compressed gas systems.

Those seemingly small issues can have a significant impact on a company’s operational costs with a single 1/8” (3mm) leak in a compressed air line costing more than $2,500 a year, according to the US Department of Energy for Industrial Technologies. 

Additionally, a 100hp air compressor consumes around $50,000 in electricity every year and can waste as much as 30 percent of that power on pressurising leaking air lines.

It is a major benefit to use equipment that is annually performance-tested to ensure accuracy, reliability and safety when scanning large areas or hazardous environments from up to 50m (164ft) away.

For measurement tools that are used to generate safety and performance reports, such as power quality analysers or multifunction testers, regular calibration is a must to ensure compliance and to guarantee precise and conclusive measurements. 

With Fluke Premium Care, the return on investment from Fluke’s industrial and electrical tools is substantially increased. 

Direct access to experts
“Fluke’s industrial and electrical tools are renowned for their rugged design and safety features, but accidental damage to tools and accessories can happen, especially where equipment is used by new recruits or operators with minimal training,” said Mr Ulfig. 

“At the same time, calibration and performance tests are essential to guarantee the accuracy and reliability of equipment. Fluke Premium Care ensures customers have direct access to industrial and electrical tool experts who can help them to cut downtime, boost performance, control budget spent and save money in the process.” 

Fluke Premium Care is a comprehensive solution that offers greater peace of mind for electrical contractors and maintenance technicians who work in residential, commercial and industrial sectors as well as key decision-makers involved in purchasing electrical and industrial test equipment. 

For more information, visit Fluke Premium Care


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